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10 THE ICERTECH DIFFERENCE IN PARTNERSHIP WITH I certech was established over 15 years go and the team have a wealth of experience and knowledge which allows us to respond flexibly to customer enquiries, offering tailored support and advice to start-ups and established companies alike. Icertech’s service really sets us apart in the temperature controlled packaging world. We offer a very high level of friendly and personal customer service; we answer the phone within two rings and you’ll always be able to speak to someone who can help. We understand how important it is to find the right solution and we are more than happy to provide free samples after discussing the specific requirements with the customers. The value of temperature controlled packaging So many of our customers come to us explaining how they started out supplying locally, making their deliveries themselves, but due to demand they’re wanting to take their product national. Using temperature controlled packaging will help to protect the integrity of the product being shipped, ensuring it arrives with the customer in perfect condition, and at the correct temperature, all whilst being shipped using a standard courier such as DPD. There are other options such as refrigerated vehicles, but temperature controlled packaging is typically a much more cost effective and also more flexible solution. Covid-19 and the subsequent restrictions put in place really highlighted the importance of having multiple routes to market. With restaurants having to close overnight we helped a lot of businesses offer their product direct to consumer. A comprehensive range We offer a complete range of solutions which includes ice packs and insulated boxes to suit a variety of applications. Back in 2005 the range started out as the more traditional polystyrene solutions which include our Tile-Box and Moulded Polystyrene Boxes. We continued to expand the range by introducing the Foil-Box which is a lightweight and compact solution, ideal where storage and space are at a premium. The range of solutions has continued to evolve and now includes our sustainable Enviro- Range which consists of two paper based insulated boxes which are fully kerbside recyclable, as well as a fully recyclable ice pack. We’re extremely Temperature controlled packaging experts Icertech are at the top of their game. Sales andmarketing director Alex Pawley explains why now is the time to invest